/FAQs
FAQs 2018-03-26T20:48:36+00:00

FAQs

Where is Rosewill located? 2018-05-02T21:59:00+00:00

Rosewill has office locations in three different countries:

  • California, United States Headquarters
    17708 Rowland St, City of Industry, CA 91748
  • Shanghai, China
    8F, Hua Min Empire Plaza (East), No. 726, Yan An Xi Rd, Shanghai 200050, China
  • Taipei, Taiwan
    10F, No. 31, Lane 513, Ruiguang Road, Neihu District, Taipei City, Taipei 11492, Taiwan

Learn more about Rosewill Inc.

Where are Rosewill products shipped from? 2018-03-26T20:39:26+00:00

In the United States, Rosewill products are shipped from warehouses in California, Tennessee, and New Jersey.

What kind of warranty is available on my product? 2018-03-26T20:40:03+00:00

All Rosewill products are shipped with a 1-year warranty on all parts and labor. Please complete the form on the Warranty page to register your product(s) with us and secure the proper service should a malfunction occur.

How do I return a Rosewill product? 2018-03-26T20:40:38+00:00

Please click on the RMA Request page under Support in the navigation menu and complete the form. Our Customer Service Department will contact you with a Return Merchandise Agreement (RMA) number. Follow the instructions from the representative to return your product.

I received the wrong order; what should I do? 2018-03-26T20:41:11+00:00

At your earliest convenience, please call our Customer Service line at 1-(800)-575-9885 or email us at techsupport@rosewill.com.

How can I ask Rosewill a question? 2018-05-02T22:01:10+00:00

You may call Rosewill Customer Service at 1 (800) 575-9885 or email our Tech Support team at techsupport@rosewill.com. For more information, visit our Contact Us or Technical Support page.

Can I buy Rosewill products in stores? 2018-03-26T20:43:05+00:00

Rosewill Inc. products are sold exclusively online. You will find our stores on great websites like Amazon, Newegg, Wayfair, BestBuy, and more. Please click on our “Where to Buy” link the Footer at Rosewill.com.