Hi Rosewill people, Writing to express my satisfaction and admiration of your work. Bought 3.5" RX35-AT-SC BLK external drive enclosure not long time ago. Absolutely superb design and functionality! I've done quite extensive research on these HD enclosures and have to say your design is by far the best. From industrial design prospective with its clean well balanced lines it is simply a peace of art - from the solid metal construction well dissipating the heat from my 1TB Seagaite Barracuda 7200 rpm HD to the nicely glowing blue LED and the ideal fit of all parts of the assembly. The enclosure's physical dimensions are optimally chosen just to fit the HD w/o creating unwanted extra space. That gives the assembled device slim look, minimal footprint w/ the enclosed stand. In the same time it is very solid and nice looking device. The high quality paint finish is superior to much more expensive similar enclosures and rivals many expensive computer and other type of enclosures. Being a electronics contract manufacturing professional I can easily see the high quality workmanship of the electronic part of the unit - the PCBA and its manufacturing and assembly. The only minor remark is the power sliding switch. These, being more suitable for PCB mount design, have some inherent long term durability/functionality issues. From ergonomic standpoint the switch is also a bit inconvenient as it is on the back side and the user has to rely only on a tactile/touching sense to operate it. An rocking switch would be more ergonomically appropriate. This remark does not in no way diminish the top notch overall device design and performance. Again - superb design, both mechanical and electronic, high quality workmanship, down to packaging design and package content, assembly instructions and user's manual. The best product in its class on the market in my opinion! Thank you to all at Rosewill for their excellence in their jobs! Dobry Palazov, MsEE, Product Mgr, Electronics contract manufacturing professional Vancouver, Canada
I just wanted to send you an email to let you know how much I appreciate a company who takes the time to create a solid, dependable product, time in and time out. After having built several computers personally for both myself and friends, I will go with Rosewill on all parts possible. It's good to know that I can get quality parts even while attempting to build a budget computer. On the latest computer I built I used a Rosewill part in almost every application I could and both I and the owner of the new PC could not be happier. Thank you for building quality products at reasonable prices. Please continue to keep up the good work and I'll continue to support your products. From an extremely satisfied customer,KrisI just wanted to send you an email to let you know how much I appreciate a company who takes the time to create a solid, dependable product, time in and time out. After having built several computers personally for both myself and friends, I will go with Rosewill on all parts possible. It's good to know that I can get quality parts even while attempting to build a budget computer. On the latest computer I built I used a Rosewill part in almost every application I could and both I and the owner of the new PC could not be happier. Thank you for building quality products at reasonable prices. Please continue to keep up the good work and I'll continue to support your products. From an extremely satisfied customer,Kris
I have purchased from Rosewill in the past and have always enjoyed your quality products. But when I had problems with a product I was amazed to see your customer service in action. The fact that you initiated contact based on my customer review of your product (from a 3rd party website) is amazing in itself. You went further by ensuring my satisfaction beyond a simple replacement of my defective product. You truly understand that making your customers happy is more valuable, and more profitable than any single transaction. You know that customer service is more than "damage control". It is part of your public image which affects your brand name and therefore the future of your business. This is why I will look to Rosewill FIRST when looking to purchase computer products in the future.
Thank you so much for your kindness and help with this problem. You came through for me which is more than a lot of companies would have done. The heatsink is awesome, the service is awesome, and I cant thank you enough for what you have done.God bless you and all the staff at Rosewill.
I must mention that your products have been absolutely perfect! Every PC that we have built has had a Rosewill ATX case and video card – never a problem.
Troy Trahan
i had no problems when i ordered your video card and you had it at a excellent price i just bought it from newegg 3 days ago and it got here 2 and a half days later and in good condition too ... and i just love the good quilty in picture it provides thank you ............ sincerly, nikolas buerky...
Hello Rosewill, I bought a TU-155 and a stick of RW400/1024 1GB DDR PC3200 Ram at NEWEEG. It is the best case I have ever seen. Your ram is working flawlessly. Thank you for such great products. I added a second LED fan in the front, a LCD 4 fan controler w/ temp sensors (also lighted with LEDs and a clear acrylic front), a Sony DVD/CD burner, a CD burner, an ATI Radeon 9600 XT, an AMD Atholon XP 3200+, a RW400/1024 1GB DDR PC3200 stick of YOUR ram, and ASUS A7V600-X motherboard. All exterior parts are black and all lighted parts (including LCD display on the fan control because it is changeable) are blue. I have had people tell me that it is the best looking they have ever seen at a LAN. With all that said I only have one improvement you may want to consider for future cases. You might consider including drill holes in the 5 1/4" slots where the other screws would go. I only say this because my fan control only used the front top and bottom holes, so I had to drill holes to be able to secure it. No biggie, just a thought. Onece again thank you for making such great products!
Want to thank you for your quick & accurate response. I bought the cable as you suggested and it worked great.Because of your quick response, I will definitly be giving Roswill products my first purchase priority. Good service is hard to find these days. Keep up the good work, you just converted one customer.
Thanks for your help. I have been looking into upgrading my computer for a little while, but never did because I never even thought of swapping out the power supply. Now that I know I can, I will be using Rosewill power supply, memory and video cards. You guys are the best.
Sorry to take up your time, but I just wanted to let you guys know that you're doing a great job. I bought a DVD Burner from Newegg not too long ago and have been very happy with it. It's quiet and fast. Great job and keep up the good work!!